Broker Check

Operations Intern

Herbert Financial Group LLC (HFG) is headquartered in Auburn Hills, MI and has proudly served clients across the nation for over 38 years. Our experienced, dedicated advisory team handles over half a billion combined in advisory and brokerage assets for select families, corporate executives, and business owners. Client services include holistic financial plans, portfolio management, wealth transfer planning, risk management, estate planning and tax planning.
We are looking for a motivated, professional, and energetic individual to fill the role of Operations Intern within our company.

Job Summary
The Operations Intern plays a critical role in the back office. This position performs client account setup and transfers with platform and products such as custodians, broker-dealers and investment managers, for the purposes of new account setup, money movement, and all account maintenance services.

Prepare, follow-up on and process new account paperwork, checks and transfers
  • Prepare paperwork based on client request or advisor recommendation
  • Monitor signature services for completed paperwork and follow-up with clients regularly
  • Track status of transfers daily, update CRM notes and workflows
  • Process paperwork mailed into the office by uploading to ClientWorks and/or submitting to direct business companies
  • Create opportunities in CRM for new business to firm
  • Process and follow-up on fund company documents
  • Assist operations team members with projects
Account Maintenance
  • Make sure all emails are returned by end of day
  • New Account Paperwork
  • Beneficiary Changes
  • Deposits and Withdrawals
  • Address Changes
  • Employment Update
  • PII Form
  • Log Annual Client Reviews
  • Trusted Contact Form
  • Model / Strategy Changes (MWP & SEI)
  • Update ClientWorks, LaserApp, and CRM with client information
Knowledge, Skills & Abilities:
  • Excellent attitude and ability to motivate others and extraordinary client service orientation
  • Willingness to assist team members to ensure clients needs are met
  • Strong focus on attention to detail
  • Excellent organizational and time management skills
  • Ability to handle periods of multitasking
  • Proficient in Microsoft Excel, Word, PowerPoint, and able to navigate financial technology, CRM and websites
  • Must be in Junior or Senior year in an undergraduate program
  • Currently enrolled in and actively taking courses in a College or University
  • Preferred one letter of recommendation from a college professor or manager in the business field
HFG Policies to Adhere to
  • Social media
  • Health and safety
  • Restrictive Covenant Agreement

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